Practical guide

How does a stocktake work?
The step-by-step guide to a physical inventory count, from planning to closing

Prepare, count, analyze variances, adjust, close: the complete process of a physical stock count, with a timeline, who does what, the legal requirements and the mistakes that distort the result.

By KLS-Concept • Updated September 2026 • 20 min read

A stocktake means physically counting everything in stock on a given date, then comparing it with what your records say. On paper, nothing could be simpler. In practice, a poorly prepared count ties up a whole team, stops shipments and produces variances nobody can explain. Well prepared, it follows a precise method — plan, prepare, freeze, count, check, adjust, close — and gives a reliable picture of your stock, useful to your accountant and to your teams alike. This guide walks through each step, with a timeline, a breakdown of roles, how to calculate variances and duration, and the mistakes to avoid.

In short

A physical inventory count takes place in 7 steps: (1) plan the date, scope and teams; (2) prepare the site (tidy, label, set aside what must not be counted); (3) stop stock movements and freeze the book stock; (4) count zone by zone, without seeing the expected quantities; (5) compare with the book stock and recount significant variances; (6) approve and adjust the stock; (7) value the stock, file the records and analyze the causes of variances. In the UK, companies dealing in goods must keep statements of stock held at each financial year-end; in France, the law requires an inventory at least once every twelve months. With a mobile counting app, several teams count at the same time and variances are calculated automatically.

What is a stocktake?

A stocktake (or physical inventory count) is the item-by-item count of the quantities actually present in a store, warehouse or stockroom on a given date. Each counted quantity is then valued — multiplied by a unit cost — to establish the value of the stock that will appear on the balance sheet.

It should not be confused with the perpetual inventory, which is the book stock kept up to date, movement by movement, by software: that book stock is precisely what the physical count checks. Nor with a stock audit, which goes beyond counting: it examines how reliable your processes are, what causes variances and whether you comply with the rules. For the audit process itself, see our guide How does a stock audit work?.

Concept What it is What it is for
Physical count (stocktake) Actual count of the quantities present on a given date Establish the real stock and its value; check the book stock
Perpetual inventory Book stock updated with every receipt and every issue Know your stock at any time, without counting
Stock audit Review of processes, variances and their causes Make stock management reliable over time

Is a stocktake mandatory?

The different types of stock count

There are several ways to organize counts, and they can be combined: many businesses keep a perpetual inventory in their software, count part of their stock throughout the year and, if needed, run a full count at year-end.

Type Principle When to use it Watch out for
Annual (year-end) stocktake All stock is counted on the same date, usually the financial year-end Small stocks, or a book stock not reliable enough to do otherwise Ties up the whole team; operations stop during the count
Cycle counting Stock is counted in parts — a zone, a product family, a class of items — at regular intervals Stock managed in software, operations that cannot stop Every item must be counted at least once per financial year; requires discipline
Perpetual inventory The software updates the book stock with every receipt and every issue As soon as stock is managed in software It is not a count: it must be checked by physical counts
Spot (partial) count Targeted count of one zone or one product family After a theft or incident, before a move, when the person in charge changes, on high-value items Stop movements in the counted zone until the adjustment is made

To organize cycle counting, the most common method is ABC classification: A items — few in number but accounting for most of the value — are counted often, for example monthly; B items every quarter; C items once or twice a year.

The 7 steps of a stocktake

Whether it covers all your stock or a single zone, a stocktake always follows the same sequence.

1

Plan the count

Set the date (financial year-end or a quiet period) and duration, the scope (all stock, one site, one zone) and the count manager, who coordinates and settles doubtful cases. Estimate the number of lines to count to size the teams, book them, and inform your accountant — and your auditor, if you have one. Also warn customers, suppliers and carriers: no receipt or shipment should happen during the count.

💡 Run a test count on one zone a few days before: you will know how long a line takes, and therefore how many counters you need.

2

Prepare the site

Tidy up: identical items grouped together, locations and products labeled, opened cartons identified. List what must not be counted — goods owned by third parties (consignment stock, customer stock held on their behalf), products already sold and awaiting collection — and set it aside. Conversely, list what must be counted even though it is not on site: stock held by a subcontractor, on consignment at a customer's, goods in transit that you already own. Finally, set aside quarantined, damaged or expired products: they are counted separately.

💡 A warehouse divided into numbered zones and locations prevents both missed items and double counts. Our warehouse location plan generator helps you build one.

3

Stop stock movements and freeze the book stock

The day before, record everything pending: receipts, issues, returns, transfers. When the count starts, note the number of the last goods receipt and the last delivery note recorded: this is the cut-off, which lets your accountant allocate each purchase and each sale to the right financial year. Goods received after the cut-off are stored separately and not counted. Then block movements in the zones being counted until the variances are approved: an item that moves during the count creates an artificial variance that nobody can explain afterwards.

💡 Post the cut-off (last document numbers, date and time) at the warehouse entrance: everyone knows what counts and what does not.

4

Count, zone by zone

Each team gets one zone, and one only, which it counts in a fixed order: left to right, top to bottom, location after location. Count in the stock unit — the piece, the liter, the kilo, not the carton if stock is kept by the piece —, open partly used cartons, and note damaged or expired items separately. Ideally, counters do not see the expected quantity: this is the blind count, which stops people from “confirming” a figure instead of counting. A finished location is marked so that nobody goes back to it.

💡 High-value items are counted twice, by two different people.

5

Check and recount variances

Counted quantities are compared with the book stock, line by line. Set a tolerance threshold — for example a variance of more than 5% in quantity or more than €50 in value: above it, the line is recounted by another team. Before concluding that something is lost, look for simple causes: wrong unit, item stored in another zone, receipt or issue not recorded, mix-up between two similar items.

💡 Recount while the zone is still frozen: once movements resume, a variance can no longer be verified.

6

Approve and adjust the stock

The count manager approves the final quantities. The book stock is then corrected: each accepted variance becomes an adjustment movement, dated, attributed to its author and, ideally, justified (breakage, expiry, recording error, unexplained shrinkage). Never correct “silently” by overwriting one quantity with another: without a trace, you cannot explain the variance next year, nor justify it in an audit or tax inspection.

💡 Reopen movements zone by zone as soon as each one is adjusted, rather than waiting for the whole count to finish.

7

Value, file and analyze

Approved quantities are valued — at weighted average cost or using FIFO — to give the value of the closing stock; obsolete, damaged or expired items are flagged for a possible write-down. Write a count report: date, scope, teams, cut-off, variances found and corrections made. Send the valued stock list to your accountant, file count sheets and exports, then analyze the causes of variances to decide what to change.

💡 Track stock accuracy from one count to the next: it is the best indicator of the quality of your stock management.

Timeline: the stocktake from D-30 to D+7

A successful stocktake is largely won before count day. Here is a typical timeline, to adapt to the size of your stock:

When Actions Who
D-30 Set the date, scope and count manager; inform your accountant and auditor; book the teams Management, count manager
D-15 Divide the warehouse into zones; check labels and locations; prepare the equipment (terminals, chargers, network coverage in the zones); train the counters; run a test count Count manager, logistics
D-7 Warn customers, suppliers and carriers; process returns and disputes; tidy up and set aside what must not be counted Purchasing, sales, warehouse staff
D-1 Record all pending receipts and issues; stop movements; charge the devices and open the count on each one; brief the teams Warehouse staff, count manager
Count day, morning Record the cut-off (last receipt and delivery documents); start counting zone by zone; monitor progress All teams
Count day, afternoon Analyze variances; recount above the tolerance threshold; approve finished zones Checkers, count manager
D+1 to D+3 Adjust the stock; value it; reopen movements Count manager, accounting
D+7 Count report, handover to the accountant, root-cause analysis, action plan Count manager, management

Who does what during a stocktake?

Clear roles prevent double counts, forgotten zones and unchecked corrections:

Role Responsibilities
Count manager Plans, divides the zones, trains the teams, monitors progress, settles doubtful cases and approves variances.
Counters Count their zone in the planned order, in the stock unit, and report anomalies (breakage, expiry, unlabeled item).
Checkers Recount lines whose variance exceeds the threshold, plus a few lines at random; they never check a zone they counted.
Accounting, external accountant Sets the cut-off, values the stock, records the closing entries and any write-downs.
Auditor (if any) Attends the count when inventory is material, checks the procedures and may perform test counts.
Management Decides on the date and resources, approves the count report and the action plan.

Counting best practices

A few simple rules make the difference between a reliable count and one you have to redo:

Inventory variances: calculate, understand, correct

An inventory variance is the difference between what was counted and what the book stock says. Three formulas are enough to measure it:

Quantity variance = counted quantity − book quantity

Value variance = quantity variance × unit cost (weighted average or FIFO)

Stock accuracy rate = items without variance ÷ items counted × 100

Example. Out of 1,200 items counted, 1,116 match: accuracy is 1,116 ÷ 1,200 = 93%. Among the 84 items with a variance, an M6 screw expected at 1,200 pieces only counts 1,150: the variance is −50 pieces, or −€4 at €0.08 per piece. Always analyze variances in quantity and in value: 50 missing screws matter less than one missing motor.

Set yourself an accuracy target — for example 95% — and track it from one count to the next: its progress measures how effective your corrections are.

The most frequent causes, and how to recognize them:

Cause What you see How to prevent it
Receipt not recorded Surplus on recently delivered items Record every receipt the same day, preferably by scanning
Issue not recorded Shortage on items used or shipped No issue without a document or scan; limit self-service
Wrong unit Variance by a round multiple (×6, ×10, ×12) Show the stock unit on count sheets and on screen; train counters
Item stored elsewhere Shortage in one zone, surplus of the same item in another Label locations; match variances across zones before correcting
Item mix-up Shortage on one item, surplus on a similar one (size, color, variant) Scan the barcode instead of reading a description
Unreported breakage or expiry Shortage, damaged items found in the scrap bin Record every breakage and expiry as a justified issue
Double count or missed zone Unexplained surplus, or a shortage across a whole zone One zone per team, locations marked, progress monitored
Theft or unexplained shrinkage Repeated shortages on the same items, often small and expensive Control access to stock; count these items more often

Golden rule: only correct a variance after looking for its cause. A variance corrected without an explanation comes back at the next count.

How long does a stocktake take?

Duration depends on three factors: the number of lines to count (one line = one item in one location), the average time per line and the number of counters. One formula is enough to estimate it:

Counting time ≈ number of lines × time per line ÷ number of counters, plus preparation and recounts

Example for 2,000 lines and 4 counters — assumptions to replace with your own timings:

Method Time per line (assumption) Counting Re-keying
Paper count sheets 45 s: find the line, count, write 2,000 × 45 s ÷ 4 ≈ 6 h 15 min 2,000 × 10 s ≈ 5 h 30 min for one person
Scanning with a mobile app 15 s: scan, count, confirm 2,000 × 15 s ÷ 4 ≈ 2 h 05 min None: counts go straight into the software

Add preparation — often one to two days spread over the previous weeks — and recounts. Time 20 lines in a test zone: it is the surest way to set your schedule.

The mistakes that distort a stocktake

Eight mistakes come up in most failed stock counts:

Stocktake checklist

To print or keep at hand, step by step:

Before

  • Date, scope and count manager set
  • Accountant (and auditor) informed
  • Warehouse divided into zones, locations labeled
  • Third-party stock set aside, off-site stock listed
  • Pending receipts and issues recorded
  • Devices charged, count opened on each one, teams trained

During

  • Cut-off recorded (last receipt and delivery documents)
  • Movements stopped in the zones being counted
  • One zone per team, in a fixed order
  • Counted locations marked, empty locations recorded
  • Anomalies (breakage, expiry, no label) recorded separately

After

  • Variances above the threshold recounted
  • Causes investigated before any correction
  • Stock adjusted through traceable movements
  • Stock valued, count report written and sent to the accountant
  • Records filed, action plan agreed

Paper, spreadsheet, handheld scanner or mobile app: which tool to choose?

The right tool depends on the number of items, the size of the team and how much traceability you need:

Tool Advantages Limitations
Paper count sheets No equipment, immediate set-up Slow, re-keying required, reading errors, no live monitoring
Spreadsheet Familiar tool, variances can be calculated One file for everyone, versions going around, re-keying from the floor, no traceability
Handheld scanner connected to a computer Fast, reliable barcode reading Mobility limited by the cable or range; you still need software to process the data
Mobile counting app built into the stock software Several counters at once, scanning on smartphone, tablet or PDA, automatic variances, no re-keying Assumes your stock is managed in the software

This last approach is what you get with the inventory built into GSE-Web, described below.

The inventory built into GSE-Web: count as a team on mobile, tablet and PDA

In GSE-Web, the stock count is not a separate file: it takes place in the software that already manages your stock. Counts go straight into the inventory, with no export or re-keying, and every correction is recorded in the stock history.

Two people counting stock in a store, one with a smartphone, the other with a tablet

Everyone counts at the same time

Each counter scans on their own device; all counts add up in the same inventory, each with its author and time.

Smartphone, tablet or PDA

Scan with the camera of a smartphone or tablet, even from the web browser, or use “Gun mode” with PDA terminals and USB or Bluetooth scanners set to keyboard emulation.

Live supervision

A monitoring screen, refreshed every 30 seconds, shows scans per person and per location and who is actively counting. It flags unknown codes and products scanned by two different counters, to spot a double count.

A “count only” permission

Extra staff or temporary workers can scan and submit their counts without being able to create, edit, adjust or close an inventory. The server enforces it, not just the screen.

Variances calculated automatically

Each line is classified: correct, to adjust, not found (in stock but not counted) or unknown (code not in the catalog). Variances can be filtered to get straight to what matters.

Traceable corrections

“Adjust to actual” creates dated, attributed correction movements in a history that is never rewritten. “Adjust to system” keeps the system quantity when it was the count that was wrong.

Cycle counting by zone

Give each zone a counting frequency: GSE-Web shows which zones are up to date, due soon or overdue, and starts the count in one tap.

Even without a network

On smartphones and tablets, if the network drops at the back of the warehouse, scans stay on the device and are sent as soon as the connection returns. A rejected submission is passed on to the team instead of being lost.

Excel exports

Count sheet per location for a zone without a device, summary of surpluses, shortages, unscanned and unknown items with their value at the price excluding VAT, and an export of the analysis for your accountant.

A stocktake in GSE-Web, in 5 steps

  1. The manager creates the inventory, for a whole warehouse or a single zone.
  2. Each counter opens it on their device, picks the location they are counting and scans.
  3. The manager follows progress on the supervision screen.
  4. They switch the inventory to “In analysis”: variances are listed, ready to be checked.
  5. They adjust the stock, close the inventory and export the summary.

Inventory is included from the PRO plan (€199 excl. VAT per year, 1 user). To count as a team, each counter has their own account: TEAM plan (€500 excl. VAT per year, 5 users included, up to 10) or ENTERPRISE (up to 50 users). See pricing

Frequently asked questions about stocktakes

How does a year-end stocktake work?

It is prepared over about a month: set the date, usually the financial year-end, divide the warehouse into zones, train the teams, record all pending movements. On count day, record the cut-off (last receipt and delivery documents), stop movements and have each team count its zone. Significant variances are recounted, then the stock is adjusted, valued and sent to the accountant.

What is the difference between a stocktake and a stock audit?

A stocktake counts and values stock on a given date. A stock audit goes further: it examines the reliability of processes, the causes of variances and compliance. The stocktake is one of the steps of an audit: see our guide How does a stock audit work?

Is a physical stock count required every year?

In most countries, yes. In the UK, the Companies Act 2006 requires companies dealing in goods to keep statements of stock held at each financial year-end, with the stocktaking records behind them; in France, the Commercial Code requires an inventory at least once every twelve months. A business with a reliable perpetual inventory can usually spread its counts over the year, provided every item is counted at least once per financial year — check with your accountant or auditor.

Can you keep selling or shipping during a stocktake?

It is not recommended in zones being counted: an item that comes in or goes out during the count distorts the variance. The safest approach is to stop movements in the counted zone until the adjustment is made. Cycle counting lets you block one zone at a time while the rest of the warehouse keeps working.

What is a blind count?

It is a count where the person counting does not see the expected quantity. They record what they actually see, instead of checking a figure in front of them. It is slower but far more reliable: it is the best protection against variances that stay hidden.

What is cycle counting?

It is a stocktake spread over the year: part of the stock — a zone, a product family, high-value items — is counted at regular intervals, so that every item is counted at least once per financial year. It avoids stopping all operations once a year and catches variances earlier. It requires a book stock kept up to date in software.

How long does a stocktake take?

Count on: number of lines × average time per line ÷ number of counters, plus preparation and recounts. For example, 2,000 lines at 45 seconds per line on paper sheets, with 4 counters, take just over 6 hours of counting, not including re-keying; by scanning, at 15 seconds per line, just over 2 hours. Time a test zone to refine the estimate.

How can several people count without counting the same items twice?

Assign one zone to each team, have it counted in a fixed order and mark each finished location. A shared counting app helps too: in GSE-Web, every scan is attributed to its author, and the supervision screen flags any product scanned by two different counters.

Can you do a stocktake with a smartphone or a PDA?

Yes. A counting app reads barcodes with the camera of a smartphone or tablet, or with the built-in scanner of a PDA terminal. GSE-Web supports both: the camera, including from the web browser, and “Gun mode” for PDAs and scanners set to keyboard emulation. On smartphones and tablets, counting continues even if the network drops.

What should you do about an inventory variance?

Recount first, with another person. Then look for simple causes: wrong unit, item stored elsewhere, receipt or issue not recorded, mix-up between two items. Only then adjust the stock with a dated, justified movement, noting the cause: that is what lets you fix the process, not just the figure.

Switch to team stock counts with GSE-Web

Simultaneous counting on smartphone, tablet and PDA, live supervision, automatic variances and traceable corrections: the stocktake takes place in the software that manages your stock.

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