Delete my GSE-Web account and data
Anyone holding a GSE-Web account can request the permanent deletion of their account and associated data, with no condition and no justification required.
Last updated: 20/09/2026
Only the French version of this document is contractually binding; this translation is provided for information purposes only.
App publisher: GSE-Web is published by KLS-Concept, the trade name of Frédéric KULAS, Entrepreneur Individuel, registered with the Trade and Companies Register of Alençon under number SIREN 817 714 660, whose establishment is located at 4 chemin du binai, 61300 Crulai (France). Contact: contact@kls-concept.com.
From the app
The fastest way: in the GSE-Web app, open "My information", then "Delete my account".
- 1Enter your password to confirm your identity.
- 2Confirm your choice: this action is irreversible.
- 3Deletion is carried out within 30 days.
- 4An e-mail confirms that your account and data have been deleted.
If a subscription purchased on the App Store or Google Play is active, the app invites you to cancel it before continuing (see below).
Without the app
If you no longer have access to the app, send a deletion request to contact@kls-concept.com, from the e-mail address associated with your account.
After verifying your identity, deletion is carried out within the same 30-day period, and confirmed by e-mail.
What is deleted
Deleting your account results in the permanent deletion of:
- •your user account: identity, login credentials, preferences;
- •the organisation itself, if your account is its only user and it was created from the app (individual offer);
- •the stock management data entered in that organisation: products, movements, locations, documents;
- •the photographs and files associated with that organisation.
If your account belongs to an organisation used by several people (a business, an establishment), only your personal account is deleted: the organisation's data remains accessible to its other authorised users.
What is kept, and why
Some information is kept after your account is deleted, to meet legal obligations:
- •accounting records (invoices) are kept for the period required by tax and accounting regulations, i.e. 10 years;
- •a log of connections and significant actions carried out on the account is kept for the period strictly necessary for the security of the service and as evidence in the event of a dispute, then deleted.
This residual information does not allow your account to be restored, nor your stock management data to be accessed.
Subscription purchased on the App Store or Google Play
If you subscribed to the PRO plan directly within the app, via the App Store (Apple) or Google Play (Google), deleting your GSE-Web account does not cancel that subscription: it continues, and remains billed by the store, until you cancel it yourself in your device's settings.
- •On iPhone/iPad (App Store): Settings → your name → Subscriptions; or see Apple's official help page: How to cancel a subscription from Apple.
- •On Android (Google Play): Google Play Store app → Payments & subscriptions → Subscriptions; or see Google's official help page: Cancel, pause, or change a subscription on Google Play.
We recommend cancelling your subscription with the store before, or at the same time as, deleting your account.